Terms of Service

Last updated November 11, 2026

These terms are an agreement between you and Furlong Entrepreneurs LLC (“we”, “us”), which runs PlanSigned at plansigned.com. By creating an account or paying for PlanSigned, you agree to them on behalf of yourself and the business you use it for. If you don't agree, don't use PlanSigned.

1. What PlanSigned is, and isn't

PlanSigned is software that helps a business write, sign and keep up to date a written information security plan, such as the plan the FTC Safeguards Rule (16 CFR Part 314) requires. You answer questions, and the software turns your answers into a document.

PlanSigned is not legal advice, and we are not your lawyer, accountant or IT provider. In particular:

• The plan is only as accurate as the answers you and the people you invite give. You're responsible for checking it before you sign it.
• A written plan doesn't make a business secure or compliant by itself. You're responsible for carrying out the plan, fixing the gaps it lists, and following the laws that apply to your business.
• We don't file anything with any government agency, and we don't audit, test or monitor your systems.
• We don't promise that any regulator, insurer, auditor or client will accept the plan.

If you need advice about your legal duties, talk to your own attorney.

2. Your account

You must be at least 18 and allowed to act for the business you set up. You sign in with a one-time link sent to your email, so keep that email account secure. You're responsible for what happens in your account, including what the IT providers and staff you invite do with the links you send them, and who you give share links to.

3. Subscription and payment

• PlanSigned costs $149 a year for each business, plus any sales tax that applies. Payment is handled by Stripe.
• Your subscription renews automatically every year and is charged to the same card, until you cancel. We email you before each renewal.
• You can cancel any time from Manage billing on your plan page. Cancelling stops the next renewal, and you keep full use until the end of the year you paid for.
• Refunds are covered by our Refund policy: a full refund if you ask within 30 days of a payment.
• If we change the price, we'll email you at least 30 days before it affects your next renewal, so you can cancel first.
• If a payment fails, you can still download your signed plans, but you can't sign new versions until payment goes through.

4. Your information

Your answers and your plans belong to you. You give us permission to store, process and display them only to run PlanSigned for you and the people you invite. Our Privacy policy explains how we handle information. Don't enter your own clients' personal or financial information into PlanSigned; it doesn't need it.

5. Acceptable use

You agree not to:

• use PlanSigned for anything illegal or to mislead anyone about your security practices;
• try to get into accounts or data that aren't yours, or test, probe or overload our systems;
• copy, resell or reverse engineer PlanSigned, or use it to build a competing product;
• upload malware or anything you don't have the right to share.

6. Our software

We own PlanSigned, including its questions, templates and design. You may use the plans you create for your own business, and share them with anyone, for as long as you like, including after you cancel. We may improve or change the questions and templates over time, for example when rules change. Plans you already signed don't change.

7. Availability

We work to keep PlanSigned running and your data backed up, but we don't promise it will always be available or error-free. Keep your own copy of each signed plan; you can download it as a PDF or Word file at any time.

8. Ending the agreement

You can stop using PlanSigned at any time, and you can ask us to delete your account. We may suspend or close an account that breaks these terms, or that we must close by law. Except in cases of abuse, we'll give you notice and a chance to download your plans first. Sections 1 and 4 through 11 still apply after the agreement ends.

9. Disclaimer

Except as these terms say otherwise, PlanSigned is provided “as is” and “as available.” To the extent the law allows, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose and non-infringement.

10. Limit of liability

To the extent the law allows, we aren't liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data or business, or for fines or penalties imposed on your business, even if we were told they were possible. Our total liability for any claim about PlanSigned is limited to the amount you paid us for PlanSigned in the 12 months before the claim arose.

11. Disputes

These terms are governed by the laws of the State of Tennessee, without regard to its conflict of law rules. If there's a problem, please email us first, and we'll try to resolve it within 30 days. Any lawsuit about these terms or PlanSigned must be brought in the state or federal courts located in the State of Tennessee, and you and we agree to those courts' jurisdiction.

12. Changes to these terms

We may update these terms. If a change is significant, we'll email account owners at least 30 days before it takes effect. Continuing to use PlanSigned after that means you accept the new terms.

13. Contact

Furlong Entrepreneurs LLC
[email protected]