Refund policy

Last updated November 11, 2026

Full refund within 30 days

If PlanSigned isn't right for you, email [email protected] within 30 days of a payment and we'll refund that payment in full. This applies to your first purchase and to each yearly renewal. You don't need to give a reason.

Send the request from the email address you sign in with, and tell us which business it's for. We process refunds within 2 business days, back to the card you paid with. Your bank may take another 5 to 10 business days to show it.

What happens after a refund

We cancel the subscription for that business, so it won't renew, and you can no longer sign new versions of the plan. Plans you already signed stay in your account, and you can still download them. If you'd like us to delete your account and data instead, say so in the same email.

After 30 days

You can cancel any time from Manage billing on your plan page. Cancelling stops the next renewal. You keep full use of PlanSigned until the end of the year you paid for, and we don't give partial refunds for the time left.

Before each renewal

Your subscription renews automatically each year at the price shown when you subscribed, unless you cancel. We email you before each renewal so you have time to decide.

Questions

Email [email protected]. These terms are part of our Terms of Service.